We were very excited today as we were going to our big buffet breaky at Stamford Grand North Ryde.
We have been twice before, the last time being probably about 2 years ago and both times it was delicious.
Oh my Goodness - it was TERRIBLE. We were so upset.
We got there and it was packed out with tourists. That is fine. We waited about 10mins for a table - ok - but then it was great.
I organised bubs and told Greg to get some food. 30secs later he was back - no hot food available (run out of eggs, sausages, hash browns etc) and there was a queue a mile long for toast (only one machine). He got some fruit and I went to get a coffee. Got my coffee - no teaspoons. Asked someone - wait 2 mins and got a spoon (they didn't put any out). Greg goes to get some hot food - got some but still no hash browns and queue still huge for toast. Then tourists all get on their bus and it is very quiet and not busy. I go to get hot food. Run out of poached eggs and sausages (still no hash browns). Toast is available so I get toast for Greg and I.
Eat toast - back to get bacon & eggs - still no poached eggs or hash browns. Feed bubs. Back to get food - YAY there is some BUT no plates and no knives and forks. Ask for some. Try to make espresso coffee - no milk in it so it doesn't work. Ask them to fix it. Still no plates. Waiting waiting. Coffee machine gets milk & I make one. Plates finally arrive. Only 4 hash browns left so I take them all (2 for me and 2 for Greg). A girl asks me where she can get the hash browns to which I tell her it took 25mins for me to get these 4 so good luck.
Eat breakfast. We would like a drink of juice. No glasses. Ask for some glasses. Waiting waiting. Greg picks up a champagne glass from a display and get a drink - I don't bother. I go and see if there are any more hash browns - NO. Overhear someone ask if there are pancakes - NO. See a man wait nearly 10 mins for a knife and fork. Greg has some Coco Pops. Stale.
So what did we do??? We finished and walked out - no one even noticed. We will NEVER go back again - it was absolutely disgusting and they were charging people $32 per person for that - what a load of CRAP.
While this debarcle was going on, what were the staff doing?? Well only 2 of them were busy working (it was WAY too much for them) and the rest were setting up for lunch outside (cause obviously that was more important).
No attention to detail (eg spilt food on the buffet, no one wiped it up) and no attempt to fix the mistakes (like instead of putting out a whole bunch of teaspoons for everyone, they gave me 1 only).
Wake up to yourself Stamford Grand North Ryde or change your name to Stamford CRAP.